I have set up my device, but my calls will not reach emergency services to perform a test. What should I do?

This is perfectly normal; it means that your device’s registration has not been processed by our emergency partners. It can take up to 2 hours for a device to be registered. Please wait until 2 hours have passed and perform another test call to emergency services.

At this time, if you cannot reach emergency services, please reach out to our dedicated customer support team at 1 [phone].