Skip to main content
LogicMark Help Center home page LogicMark
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. LogicMark
  2. Freedom Alert Plus

Freedom Alert Plus

  • Why should I buy Freedom Alert Plus?
  • How does Freedom Alert Plus work?
  • What type of connection does Freedom Alert Plus use?
  • Will the Care Village mobile app work on iPhones and Android smartphones?
  • How can I download the Care Village mobile app?
  • How do I pair Freedom Alert Plus again after setting it up?
  • Does Freedom Alert Plus have GPS location?
  • How do I call my pre-programmed contact on Freedom Alert Plus?
  • I have set up my device, but my calls will not reach emergency services to perform a test. What should I do?
  • Can I do anything to make sure that my call is not flagged as spam and is received by my Caregiver?
  • What if my caregiver does not pick up?
  • How do I call emergency services from Freedom Alert Plus?
  • How will my Freedom Alert Plus know how to call the correct 911 operator?
  • Am I able to change which 911 operator will be dispatched by the monitoring service?
  • Am I able to receive non-emergency calls on Freedom Alert Plus?
  • How does Fall Detection work?
  • Why does the screen of Freedom Alert Plus turn on automatically?
  • Is Freedom Alert Plus a mobile device?
  • How do I charge my Freedom Alert Plus?
  • Can I use my computer to charge Freedom Alert Plus?
  • How long does the Freedom Alert Plus battery last for?
  • How do I run a device test on Freedom Alert Plus?
  • How do I check for updates on Freedom Alert Plus?
  • What is the Install prompt on Freedom Alert Plus?
  • Are there monthly fees for using Freedom Alert Plus?
  • Is Freedom Alert Plus waterproof?
  • What is the warranty coverage for Freedom Alert Plus?
  • I am having trouble setting up my Freedom Alert Plus. Are you able to assist me?
LogicMark