Freedom Alert Caregiver App
- How can I download the Freedom Alert Caregiver App?
- How does the Freedom Alert Caregiver App work?
- Does the Freedom Alert Caregiver App work on iPhones and Android smartphones?
- Which devices work with the Freedom Alert Caregiver App?
- What do I need to set up a medical alert device with the Freedom Alert Caregiver App?
- What if I am not able to answer an emergency call via the Freedom Alert Caregiver App?
Freedom Alert Max
- Who will call my caregiver in the event of an emergency?
- I received my devices through the Veteran’s Health Administration or an Aging Adult Services organization. Where should I go to activate it?
- I purchased my device on Amazon and would like to activate it and purchase a subscription. Where should I go?
- I am having trouble setting up my Freedom Alert Max. Are you able to assist me?
- What is the warranty coverage for Freedom Alert Max?
- Is Freedom Alert Max waterproof?
Freedom Alert Mini
- How do I attach or remove the lanyard on my Freedom Alert Mini?
- How do I attach or remove the belt clip on my Freedom Alert Mini?
- Where is the Freedom Alert Mini Reset Button?
- How do I activate my Freedom Alert Mini?
- Why should I buy Freedom Alert Mini?
- How does Freedom Alert Mini work?
Guardian Alert 911 Plus
- How do I attach or remove the belt clip on my Guardian Alert 911 Plus?
- How do I attach or remove the lanyard on my Guardian Alert 911 Plus?
- What is the warranty coverage for Guardian Alert 911 Plus?
- Is the Guardian Alert 911 Plus waterproof?
- How do I charge my Guardian Alert 911 Plus?
- Will 911 know my location?
Freedom Alert
- Is Freedom Alert compatible with iPhones?
- What is the warranty coverage for Freedom Alert?
- Is the Freedom Alert waterproof?
- Do you have to be near a base station for 911 to hear you?
- Are there monthly fees or subscriptions required to use Freedom Alert?
- How do I charge my Freedom Alert?
Guardian Alert 911
- What is the warranty coverage for Guardian Alert 911?
- Is the Guardian Alert 911 waterproof?
- Does Guardian Alert 911 have GPS location services?
- Why are there no monthly fees?
- Are there monthly fees or subscriptions required to use Guardian Alert 911?
- How far away from the base unit can I be with Guardian Alert 911?
3G Sunsetting
- What is 3G?
- Why is 3G shutting down?
- When is the 3G sunsetting happening?
- What devices will be affected?
- Will my LogicMark device be affected by the 3G shutdown?
- How do I check to see if my device will still work?
Aster App
- Changing the battery for your Aster Bluetooth Button
- How can I make sure Aster is always able to help me?
- How does the Aster Bluetooth button work?
- Where can I buy an Aster Bluetooth button?
- What do I need to pair my Aster Bluetooth button with the app?
- What is the range of the Aster Bluetooth button?
Freedom Alert Plus
- Why should I buy Freedom Alert Plus?
- How does Freedom Alert Plus work?
- What type of connection does Freedom Alert Plus use?
- Will the Care Village mobile app work on iPhones and Android smartphones?
- How can I download the Care Village mobile app?
- How do I pair Freedom Alert Plus again after setting it up?
Returns
FCC
- Can LogicMark personal emergency response devices interfere with Pacemakers?
- What other standards do LogicMark and Aster devices meet for consumer electronics?
- Where can I find more information on FCC compliance?
- What is FCC Part 15 compliance mean?
- Will LogicMark devices cause harmful interference with other electronics?